Our Terms And Conditions
Please note that the terms and conditions outlined here are just for general guidance, you will get our full and up to date Ts and Cs upon requesting a quote.
Ordering Terms and Conditions
Bluebirds Bakehouse provide bespoke cakes and bakes for all occasions; Weddings, birthdays, baby showers, new baby, christenings, mother´s day, father´s day etc.
Unfortunately we cannot set out set cake prices per size of cake, because each cake we make is unique and personalised in different ways, therefore requiring different materials and amounts of time to produce. On enquiring about your cake, you will be given a quoted price for your cake.
Ordering Your Cake
Upon ordering a cake you will receive an Invoice confirmation of your quote. This Invoice needs to be read thoroughly and all details checked and confirmed.
A 50% deposit is required to confirm the booking of your cake order. Upon paying the 50% deposit you accept our terms and conditions. The remaining 50% balance must be paid on collection/delivery of the cake.
The cake will not be given over until the quoted price has been paid in full.
Payment can be made via Paypal online, bank transfer or cash.
We regret we cannot accept cheques or small coins as payment.
Of course we want you to be entirely happy with your order, so if you need to make any alterations to an order we are happy to try to accommodate these.
Sometimes alterations may result in an alteration to the price of the cake.
Although we will try to accommodate your alterations, if specialist materials are required or the alterations are requested within 2 weeks of the collection/delivery date we may not always be able to accommodate these due to materials availability or workload.
If the cancellation is more than 14 days prior to the cake collection/delivery date we will offer a refund, minus any costs for specialists materials already purchased.
If the cancellation is within 14 days of the collection/delivery date of the cake then unfortunately we cannot offer a refund.
This page is just for general guidance, you will receive our full and up to date T's & C's upon ordering your cake. Please read through them carefully and get in touch with us if you have any questions about them.